FUELSTREAM Newsletter, Edition 31 July 2015, with best practices for Fuel Retailers
Edition nr 31 – JULY 2015 7 Steps to more sales Making progress is one of the key elements in motivating employees. We get a lot of questions and emails […]
Edition nr 31 – JULY 2015 7 Steps to more sales Making progress is one of the key elements in motivating employees. We get a lot of questions and emails […]
FUTURENT Consulting Best Practice Newsletter “I FOUND IT, I CHECKED IT, IT’S GONE” Stock losses are one of the biggest headaches for any business that carries stock. In this edition […]
FUTURENT Consulting Best Practice Newsletter “20 SECOND RULE” Most of what we try to implement and achieve at a service station is based on forming best practice habits. If we […]
FUTURENT Consulting Best Practice Newsletter “PAYMENT SCAM” We have received a number of notifications from Dealers in the last few months about payment fraud. The story generally goes as follows: […]
We have successfully completed another year of the Standardized Service Station Management (SSSM) Workshop Program. 2014 is underway and registration for the new program has already opened. If you are […]
EDITION NR 25 – May 2014 FUTURENT Consulting Best Practice Newsletter “CLIMBING MOUNT EVEREST” I have always been in awe of people who have attempted to climb Mount Everest. One […]
FUTURENT Consulting Best Practice Newsletter “DEBIT ORDERS” It may sound like a fairly boring subject, but it could save you money at the end of the day. When you start […]
Making the same mistakes as hundreds of business owners before you have done makes absolutely no sense. Why not make use of the tools and ideas they have developed, tried […]
Recent research has shown that multitasking is a myth. We have believed for years that the key to working smarter is to multitask, but recent research by Dan & Broadstreet […]
FUTURENT Consulting Best Practice Newsletter “What did you say?” Do your employees speak to customers according to approved scripts? Do you think that they are saying what you’d say in […]
FUTURENT Consulting Best Practice Newsletter “Planning” We recently assessed around 10 shortlisted candidates for management positions at service stations. As part of their interview they each had to complete an […]
FUTURENT Consulting Best Practice Newsletter “Diesel Margins” Do you discount your Diesel price? Chances are that you do, or you have done so in the past. We’ve all done it […]
FUTURENT Consulting Best Practice Newsletter “Stock levels and stock turn” When was the last time you reviewed your stock levels? Have you ever compared your sales against the value of […]
FUTURENT Consulting Best Practice Newsletter “Retail Etiquette” We recently discussed an article about Retail Etiquette in our own businesses – the lost art of talking to customers. It seems that […]
FUTURENT Consulting Best Practice Newsletter “Customer Information Signage” We often expect too much of our customers. We expect them to know what we know. We expect them to think as […]
“Cashiers – Theft” Cashiers are the gatekeepers of profits in your business. They are in a position to ensure that every cent makes it into your bank account. However, they […]