Network Mentoring & Support

Business owner working at desk

We understand that you may face the following business challenges:

  • Providing existing and new Retailers /Franchisees with a structured process of Induction, Training and Support that is flexible and can be ramped up or down depending on the unique requirements of each entrepreneur
  • Ensuring that Retailers / Franchisees perform according to the turnover potential of the franchise
  • Ensuring that Retailers / Franchisees maintain a high level of compliance to norms and standards and other requirements
  • Differentiating your company and brand as one that provides a standardized framework of Network Induction, Network Training and Network Support
  • Identifying the key areas in Network Induction, Network Training and Network Support to be developed, implemented and maintained and provide a standardized framework for each
  • Integrating a holistic view of Retail / Franchise management into existing processes that is based on best practices
  • Operating within a changing business environment that is influenced by slow economic growth and government regulation
  • Meeting transformation objectives and implementing initiatives that empower Retailers / Franchisees to run profitable and sustainable service stations
  • Sourcing a company that can provide an end-to-end solution that includes Consulting Services, Performance Improvement and Business Process Outsourcing

We have created a process that delivers the following 3 End Products:

  • A Network Induction program that has been reviewed, implemented and maintained, and
    • Retailers / Franchisees who have been successfully inducted by improving their knowledge of the industry and clarifying their assumptions and understanding of owning and operating profitable and sustainable Retail businesses / Franchises in your networkStandardized Qualification Development Management (SQDM)
  • A Network Training program that has been reviewed, implemented and maintained, and
    • Retailers / Franchisees, Managers, Supervisors, Site Staff and your Personnel who have been trained on selected modules that are based on knowledge areas, best practices and/or practical application and maintained and updated as needed from time to time
  • A Network Support program that has been reviewed, implemented and maintained, and
    • Entrepreneurs and their management teams who are supported to run profitable and sustainable Retail businesses / Franchises according to best practices according to a clear business model and which are combined with a systems-based approach

If you are interested in exploring options for your network, don’t hesitate to give us a call.